Assessor Resource

MSTCL2009
Despatch work

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency covers the skills and knowledge required to prepare finished works for despatch to customers or storage.

The unit of competency includes labelling and packing of items and completion of documentation.

Work may be conducted in small to large scale enterprises and may involve individual and team activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare workstation

2.1

Set up workbench and seating according to workplace procedures

2.2

Lay out components in correct proximity and sequence according to specifications

3

Package work

3.1

Check garment or article against specifications to ensure item is correct and ready for despatch

3.2

Attach tickets, labels and swing tags as required

3.3

Perform boxing, packing, bagging, folding and hanging in accordance with environmental guidelines

3.4

Identify faults, report and return to appropriate section for repair according to quality standards

4

Despatch completed work

4.1

Direct or transfer completed garments or articles to required storage or despatch area

4.2

Complete production and other records

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

ensuring finished garment meets specifications

attaching correct components to garments and articles

preparing and packaging items for despatch or storage according to requirements, on at least two (2) occasions

identifying faults and reporting and returning to appropriate section for repair according to quality standards

directing or transferring completed garments or articles to required storage or despatch area according to workplace procedures

completing production and other records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

quality standards and practices

correct sequencing of components

required packing and despatch procedures

folding techniques

industry and product processes and equipment

workplace procedures

recording and reporting practices.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in despatching work, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare workstation

2.1

Set up workbench and seating according to workplace procedures

2.2

Lay out components in correct proximity and sequence according to specifications

3

Package work

3.1

Check garment or article against specifications to ensure item is correct and ready for despatch

3.2

Attach tickets, labels and swing tags as required

3.3

Perform boxing, packing, bagging, folding and hanging in accordance with environmental guidelines

3.4

Identify faults, report and return to appropriate section for repair according to quality standards

4

Despatch completed work

4.1

Direct or transfer completed garments or articles to required storage or despatch area

4.2

Complete production and other records

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Components include one or more of the following:

tags

swing tickets

labels

completed garments

packaging materials

coat hangers

tape

plastic clothes covers

Specifications include one or more of the following:

construction specifications

quality standards

customer order

despatch documentation

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

ensuring finished garment meets specifications

attaching correct components to garments and articles

preparing and packaging items for despatch or storage according to requirements, on at least two (2) occasions

identifying faults and reporting and returning to appropriate section for repair according to quality standards

directing or transferring completed garments or articles to required storage or despatch area according to workplace procedures

completing production and other records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

quality standards and practices

correct sequencing of components

required packing and despatch procedures

folding techniques

industry and product processes and equipment

workplace procedures

recording and reporting practices.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in despatching work, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standard operating procedures (SOPs) 
Comply with work health and safety (WHS) requirements at all times 
Use appropriate personal protective equipment (PPE) in accordance with SOPs 
Identify job requirements from specifications, drawings, job sheets or work instructions 
Set up workbench and seating according to workplace procedures 
Lay out components in correct proximity and sequence according to specifications 
Check garment or article against specifications to ensure item is correct and ready for despatch 
Attach tickets, labels and swing tags as required 
Perform boxing, packing, bagging, folding and hanging in accordance with environmental guidelines 
Identify faults, report and return to appropriate section for repair according to quality standards 
Direct or transfer completed garments or articles to required storage or despatch area 
Complete production and other records 

Forms

Assessment Cover Sheet

MSTCL2009 - Despatch work
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSTCL2009 - Despatch work

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: